Pliz Help!

[ew4]

Hello.
I've registered but still can not download the image file for dm800se. What could be the problem? Am I doing something wrong?
I am sorry for possible incorrect question, but I do not quite understand, and use Google translator.
With respect.

[LuxSat]

@ ew4
 

Anyone who is registered can download,
Give me the link to file you want to download and I will check the link. 

[ew4]

Thanks for the answer.
I have everything turned out.
Maybe I'm just not able to deal with the interface due to the direct language barrier.
I apologize for the trouble and thanks for the help.